Personal Data We Hold and Why
When you create your 555hh account, we collect the name, email address, phone number, and payment details you provide — including the mobile wallet identifiers tied to bKash, Nagad, or Rocket transactions. We need this to process deposits, match withdrawals to the right wallet, and keep
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your account secure. We also log device type, browser session data, and IP address each time you connect. That information helps us spot unusual login attempts and keep unauthorised access out of your account. We do not sell your data to third parties for marketing purposes.
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Where we share data — for example, with payment processors handling your Nagad or Rocket transfer — it goes only as far as needed to complete that transaction. We retain account records for as long as your account remains active and for a period after closure,
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as required by the applicable rules of the eligible regions we operate in. If you are in Bangladesh, your data rights also depend on what local law permits. You can write to our support team at any time to ask what data we hold on you,
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request a correction, or ask for your account to be closed and your data reviewed for deletion.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.